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PREBILLS
Prebills allow customers to pay for items before they invoice
Reminder – Invoicing happens once item(s) ship
Common reasons for Prebill requests:
Item(s) set to ship in future and customer:
Needs to pay for item(s) before fiscal year ends
Must pay for item(s) before grant expires
Needs to close out PO on their end but not all items have shipped
Once the item(s) ship, any payment made on the Prebill will be applied to the official invoice.
Requesting A PREBILL
Email customer_service@carolina.com and include:
In the subject line of the email type ‘PreBill’ and the order number
Email address of person receiving Prebill
If the customer is paying with a credit card, include the order amount that will need to be charged to the card by Accounts Receivable.
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