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Preserved Specimen Gender Ratio Policy

  • Due to current supply conditions, the Preserved Material Dept. will no longer guarantee specific gender ratios for most specimens.
  • Use the following chart to determine which specimens are guaranteed/not guaranteed.

screenshot 2022-12-19 083943

  • Updates to the website and item comments with this info are in the works as well.
  • For those specimens that the department cannot guarantee, the request will still be submitted on the order in JDE, and the department will do their best to fulfill the request.
    • At the time of processing the order, the CSR will notify the customer via phone or email.
    • State that “Due to current supply conditions, Carolina cannot guarantee the requested gender ratio for (provide the item number & description).” If emailing, provide our 800 number and customer_service@carolina.com as the contact information should the customer have questions, concerns, or a change to request.
    • CSR should add a header attachment, in the 2nd text box, with who they spoke with/emailed, date and initial.