• Login into OWA

• Click on your picture on the top left corner
• Click View Account

• Click on Change Password

• Enter in your old password and then your new password twice. Then click submit.

• Once complete, log out of OWA.

• Then click on Jabber and go to Settings and then Accounts. Update your password there and click OK.

Your new password should be used for your Citrix login, Jabber login, Teams login, Outlook login and Finesse log.

*** Once you have updated your password in OWA your computer password may or may not change. Please keep your old computer password in a safe place so you will always have the password available.