Template for SNHU

• Forward LH ticket to Gagnon, Cory <c.gagnon@snhu.edu> if you have a SNHU student who is looking to return their kit. Cory is our contact and would approve a return.

• Subject line includes the students name and student ID #.
  In the body of the email include a brief description of the situation.
  Please copy “CC” the student on your email to Cory.

Template for Arizona Global

• Forward LH ticket to <learningresources@uagc.edu> if you have an Arizona Global student who is looking to return their kit. Benjamin and Emily are our contacts and would approve a return.

• Subject line includes the students name and student ID #.
  In the body of the email include a brief description of the situation.
  Please “CC” the student on your email.

Template for CCCO

• Forward LH ticket to Rachel.Meisner@cccs.edu, if you have a CCCO student who is looking to return their kit. Rachel is our contact and would approve a return.

• Subject line includes the students name and student ID #.
  In the body of the email include a brief description of the situation.
  Please copy “CC” the student on your email to Rachel.

***When you receive a response from Rachel, please reassign the ticket to Tina to process the credit.***