Customer Shipping FAQs
Q: Can I get email order confirmations, shipping confirmations and copies of my invoice? A: YES, as your orders moves along in the fulfillment process, confirmations and invoices are automatically sent to the email address on the account. Q: How do I get my tracking information? A: Once your order ships, the email address we […]
Pay Invoices Online using Carolina.com
YES. You can pay invoices online using carolina.com. Complete Order History tab on carolina.com allows you to set up ACH payments or credit card payments. Invoice payments using the ACH payment option is FREE. However, invoice payments using the credit card option will incur a 2.5% surcharge. To get access to pay invoices, you MUST have an account […]
Carolina Wetting Solution
Carolina Wetting Solution Carolina’s Wetting Solution® is a proprietary fluid that inhibits mold growth, maintains moisture, and keeps tissues pliable and easy to manipulate on preserved specimens. 1) What is Carolina’s Wetting Solution®? Carolina’s Wetting Solution® is a proprietary fluid that inhibits mold growth, maintains moisture, and keeps tissues pliable and easy to manipulate on […]
Need our W-9? Get a copy here
Need our W-9? Get a copy here
Carolina.com New Account Registration
Registration Page Click Register (upper left-hand corner of carolina.com) Click Complete form shown below If desired, check Yes to subscribe to our newsletter. Individual Registration (B2C) Overview To utilize many of the features available on the website, such as shopping lists, managing profile or address […]
Contact Accounts Receivable
Main Phone: 800.334.5551(8:00am to 5:00pm, ET, Monday–Friday) Fax: 800.222.7112 Email: accountsreceivable@carolina.com Customer Service/Accounts Receivable Mail Carolina Biological Supply Company PO Box 6010 Burlington, NC 27216-6010
Synthetic blood statement
Does synthetic blood contains any of the compontents of whole blood(platelet, leukocytes, etc)? Synthetic Blood Products Our synthetic blood products are specially formulated mixtures of inorganic salts and paint dye. The salts within the synthetic blood react with the salts in the antisera, resulting in a precipitate formation that simulates the process of agglutination. The […]
Distance Learning STUDENT Kit FAQs
Q: What is supposed to be included in my kit? A: The packing list that includes your kit contents is sent to your instructor for them to upload to your online course portal. Q: I’m missing items in my kit, how do I get those items replaced? A: Please contact us via phone at 1-866-332-4478 […]
Submit a Purchase Order
How to Submit a Purchase Order to Carolina There are 4 standard options for submitting a purchase order for processing.* 1. Place your order on Carolina.com. See How to register a new account on carolina.com for instructions on setting up an account with purchase order permissions on Carolina.com 2. Submit your purchase order via email. Click here for our online […]
Sales Account Managers for Colleges
Sales Account Managers for Colleges Contact your territory sales account manager for all your Carolina Biological Supply Company product needs. Use the map below to find the sales account manager for your state. Click Here for Sales Manager for Colleges Info