Quote Request Calls/Chats

• If customer has a spreadsheet or other document type they can easily email:
  • Have them email it to quotations@carolina.com
• If not, CSR will set up the quote in JDE over the phone/chat
• See Customer Service Quote Generation Procedure
• If customer has questions about an existing quote they’ve already received, please transfer them to ext. 6300 or ask them to email quotations@carolina.com

Extending Quote Expiration Date

For the foreseeable future, please make all Quotes:

• Quotes are now good for 60 days only, no discounts will be available on microscopes, equipment, or anatomical models now so they will be quoted at full current price for the time being.
• Please do not extend any quotes if the following items are listed: microscopes, equipment, or anatomical models.
• Reach out to quotations for any quotes that have expired past 60 days and to extend any of the restricted items listed at quotations@carolina.com.
• When emailing quotations please include the following information: customer’s name, quote number, email address, and telephone number.