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Duplication Notices

  • If the PO # has already been keyed on another order using the same Bill-to number:
    •  A Yellow error message will appear at the top of the screen and in PO Number field.
      • Note, after entering the PO#, always hit the tab key so any duplication notices is easily seen
  • Check the system for a duplicate before keying the order:
    • Open a new SO (Manage Existing Order).
    • Plug PO number into the Customer PO field and replace the SO at the top of the screen with *
    • Check any results in the grid to see if the exact same items are on another recent order with the same billing and shipping.