PREBILLS

Prebills allow customers to pay for items before they invoice
- Reminder – Invoicing happens once item(s) ship
Common reasons for Prebill requests:
- Item(s) set to ship in future and customer:
  - Needs to pay for item(s) before fiscal year ends
  - Must pay for item(s) before grant expires
  - Needs to close out PO on their end but not all items have shipped
Once the item(s) ship, any payment made on the Prebill will be applied to the official invoice.

Email customer_service@carolina.com and include:
- In the subject line of the email type ‘PreBill’ and the order number
- Email address of person receiving Prebill
- If the customer is paying with a credit card, include the order amount that will need to be charged to the card by Accounts Receivable.

|