What if student images are not uploading in Carolina Online Gateway?
If students are getting a spinning circle or in some other way their images are not uploading to the Carolina Online Gateway Lab Notebook, it can be for one of these two reasons: The wrong file type is being used. Images must be .jpg or .png files. Neither .pdf or .HEIC files are accepted file […]
How to Use Carolina Online Gateway in my LMS (Video)
How to re-open an Assignment for Students
Student work and progress is not saved in Carolina Online Gateway after the student goes through the process to SUBMIT in Carolina Online Gateway or the assignment has been closed by the instructor. Either of these scenarios results in the student’s lab manual and notebook opening in a “read only” state, meaning their work is […]
Troubleshooting: Student work not saving in Carolina Online Gateway
The lab has been submitted by the student or closed for grading by Instructor. A yellow pop up will appear when opening the resource notifying the student that it is in a “read-only” state. Students can interact with all the features and answer questions, but the progress is not retained in the Carolina platform (Carolina […]