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CSO FAQs – Carolina Quick Share

FAQ – Carolina Quick Share Q: What does Carolina Quick Share do? A: Put simply, Quick Share allows educators to share Carolina Science Online (CSO) resources on any platform (e.g. Zoom, Google, Remind, Canvas, Schoology, Seesaw, etc.). Q: How do I share resources using Carolina Quick Share? Click the Carolina Quick Share button  on available resources. […]

Carolina’s Knowledge Center

Carolina’s Knowledge Center offers an extensive collection of the best materials, designed to enrich learning and teaching experiences. https://knowledge.carolina.com/ Whether you’re new to education or a seasoned pro, Carolina’s Knowledge Center is your go-to resource to help you succeed. It’s packed with opportunity—opportunity to learn, to save time, and to support innovative science teaching and […]

How do I use/navigate Gateway?

You will access your assigned Gateway activities, aligned with your Carolina Science Lab Kit, through links your instructor has provided in your course. You don’t need a separate account, codes, login or even your lab kit to access these digital materials. The link in your course will automatically take you to the Gateway activity in […]

How do I use Gateway as an instructor in my Canvas course?

Navigate to your course page in Canvas. Select the module in which you would like to add your lab assignment and then click the “+” button. Under the “Add” dropdown, select External Tool. Select the tool for Carolina. It should be called “Carolina Science Online” or something similar. If you cannot find the tool, contact […]

What browser should I use for Gateway?

Gateway can be used with any internet browser (Google Chrome, Microsoft Edge, Safari, etc.) and on any device including cell phones and tablets. However, you will get the best fit for viewing the resources if you use a laptop or desktop in full screen mode. For most browsers, use F11 to enable and disable full […]

Where can I find answer keys?

You can access the lab manual answer keys by navigating to the Carolina Science Online/Gateway Dashboard HOME. You can view all resources from here but must add assignments using the Tool.  When an  Instructor  selects an activity they can choose to view either the student version or the Instructor Answer Key  The answer key contains […]

Can I see how much time students are spending on their labs?

To view how much time a student has spent on a lab within the Gateway platform, click the link for the assignment you created in your LMS. This will take you to the teacher assignment dashboard for the assignment.  You can then scroll down to the list of students and view the time spent in […]

How can I confirm students ordered and received their DL lab kits?

If you wish to verify that your students have purchased or received their lab kits, we have several proven methods we recommend:  Ask students to create an “unboxing” video where they film a short video of themselves opening and unpacking their kit and have them post this to your LMS.  Ask students to send you […]

Returns

What is Carolina’s return policy and how to make a return? We stand behind our products. Subject to the conditions and exclusions below, items may be returned for a replacement, refund, or credit up to 180 days from date of purchase. Exclusions Items not in resalable condition, i.e., partially used, opened, altered, or discontinued, cannot be […]

Replacements

How to Request a Replacement We stand behind our products. Subject to the conditions and exclusions below, items may be returned for a replacement, refund, or credit up to 180 days from date of purchase. Exclusions Items not in resalable condition, i.e., partially used, opened, altered, or discontinued, cannot be returned for refund or credit unless […]