- To access order & tracking history, you must be logged into Carolina.com
- For new users, you will first need to create a login using the register link on carolina.com
1. Once logged in click on My Account:
2. Select Order History
From here, past ONLINE orders can be viewed in the “Online Order History” section.
3. Next select Complete Order History. (You can search for your past order(s) by using the filters)
4. Search Criteria
- Carolina Order Number
- Purchase Order Number
- Ship to Name
- Date Range
Note – If using any of these criteria, the corresponding box on the left must be selected in order to return results and cannot be used in combination with one another.
After setting up your search criteria, click filter.
4. Search Results
- Order information will be displayed in Search Results section
Search results can be sorted by clicking on any of the header links at the top of the search results table (i.e. by order number, purchase number, order date)
- To view order details, click link for the desired order number
- To export table to Excel or PDF, click on the appropriate link in the bottom right-hand corner
5. Order Detail
- After clicking on order number link, order info will be divided between billing (top), shipping/racking (bottom left), and items ordered (bottom right).
- Please note, invoice copies can be obtained from the order detail screen by clicking on the Invoice Number link which always starts with RI.
