SUBMITTING AN ORDER – KEY PIECES OF INFORMATION
SUBMITTING AN ORDER – KEY PIECES OF INFORMATION
SUBMITTING AN ORDER – KEY PIECES OF INFORMATION
When submitting an order via email, mail or fax, there are several pieces of information we need so we can process your order accurately and timely. Key pieces of information needed:
- Purchase Order Number
- Quote Number (if applicable) – so we can apply quoted pricing, you must provide us with your quote number so we can reference the quote during order processes.
- Accurate bill to address AND ship to address
- Confirm Item number(s) match the item description(s)
- Confirm quantities ordered
- Email address (primary contact) – this email will receive all confirmation emails
- Phone number
- Date you want to receive your material (a date is REQUIRED if you are ordering LIVING material). For stock items, if no date is provided, we will ship your items within 72 hours).